Thank you for visiting and shopping at Custo's Shop. Below are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping
Shipment Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (if available)
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Carriers
We ship through reliable carriers, including but not limited to:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
- DHL
International Shipping
At this time, we [do/do not] ship internationally. (If applicable, add: Customs, duties, and taxes are the buyer’s responsibility and are not included in shipping fees.)
Delays and Issues
Shipping may be delayed due to unforeseen circumstances such as weather conditions, carrier delays, or high demand. If your order is significantly delayed, we will notify you by email.
If your tracking information shows your package was delivered but you haven’t received it, please:
- Check with neighbors or household members.
- Verify the delivery address entered at checkout.
- Contact the shipping carrier for more assistance.
We are not responsible for lost or stolen packages after confirmed delivery.
Contact Us
For questions related to your order or our shipping policy, please contact us:
Email: support@custosshop.com
