At Custo's Shop, we strive to ensure your satisfaction with every purchase. As our products are crafted with care and personal wellness in mind, we follow a strict no-refund policy.
- We accept exchanges only under the following conditions:
- The request for exchange must be made within 7 days of receiving the product.
- Products must be unused, unopened, and in their original packaging.
- You may exchange for another product of equal or lesser value.
- If the item is of lesser value, the balance will not be refunded.
- Exchange is subject to stock availability.
We do not offer exchanges for products that have been opened, used, or damaged after delivery.
To request an exchange, please contact our support team at support@custosshop.com with your order number and reason for the exchange.
